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Tailored solutions which evolve as your customers do

As a bank or an insurance company, you must continually offer your customers unique, added-value services and adapt to changing customer demands. Mondial Assistance Italia can help you do just this by anticipating your immediate and future needs.

Case study: A large insurance company experiences changes in market needs

Mondial Assistance Italia works hand in hand with its clients, responding to their needs as they evolve.

One of Italy’s largest national insurance companies, challenged with an important aging population with increasing demands for medical services, came to Mondial Assistance Italia for a solution. They needed to expand their offer, and asked us to design an appropriate range of medical assistance solutions for their elderly customers.

In response, we created a completely new, innovative offer which reinforces customer loyalty and gives added value to this corporate client.

Long-term health assistance

Customers can convert their cash compensations into long-term health assistance services, directly managed by Mondial Assistance Italia’s medical platform.

Second medical opinion

Customers can receive a second opinion from top medical specialists in any given field because Mondial Assistance Italia knows where all the specialists are. We work with the most extensive network of medical specialists, professionals and institutions throughout Italy.

Telemedicine assistance

Customers can now benefit from telemedicine services anywhere in the world at any time, due to an agreement Mondial Assistance Italia has formed with an external provider specialising in this sophisticated field.

Mondial Assistance Italia applies flexibility and creativity to respond to specific challenges in the financial and insurance markets. Whatever your finance or insurance business, we can do the same for you. So, why not contact us right now with your own specific requirements. Simply send an email by clicking here. Indicate your name, organisation and contact details and an account executive will get back to you very quickly.

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